Rashma Seeram
Queens,NY
Summary
Detail-oriented and highly organized Administrative Professional with over 5 years of experience supporting office operations, data management, customer service, and interdepartmental coordination. Expertise in managing records, handling confidential information, and thriving in fast-paced environments. Strong organizational, communication, and time management skills, coupled with a commitment to accuracy and teamwork. Eager to contribute administrative excellence to a dynamic organization while pursuing ongoing professional growth.
Overview
9
9
years of professional experience
Work History
File Clerk
Sciolex Co-operation/EMD Strategies/USCIS
Manhattan, NY
08.2025 - Current
- Performing file operations and maintenance, including file storage, maintenance, interfiling, consolidations, searches, and responding to file requests.
- Updating government systems.
- Regularly performing audits of file rooms within the establishment and traveling to other government facilities for file audits.
- Connecting incoming correspondence to shelved files.
- Scanning large multi-page documents.
- Filing copies of naturalization certificates and notices, and closing out citizenship ceremonies.
- Providing support for the processing of forms and applications used in the adjudication process.
- Preparing post-adjudicated files for retirement.
Summer Youth
The Greater Ridgewood Youth Council
Ridgewood, NY
07.2024 - 08.2024
- Supervised and engaged a group of children in daily camp activities, including arts & crafts, outdoor games, and educational enrichment.
- Led morning meetings to review schedules, set expectations, and build group morale.
- Organized and facilitated age-appropriate recreational and learning activities.
- Ensured the safety and well-being of all campers by maintaining a watchful, supportive presence.
- Assisted with lunch and snack breaks while promoting cleanliness and healthy habits.
- Managed behavior using positive reinforcement and clear communication.
- Chaperoned field trips ensure orderly conduct and safety in public settings.
- Promoted teamwork, creativity, and inclusion through structured group games and team-building exercises.
- Communicated with camp staff and parents regarding camper needs, behavior, and progress.
- Maintained a fun, respectful, and encouraging environment for all participants.
Administrative Intern
CUNY Research Foundation at MTA
Queens, NY
07.2022 - 08.2022
- Performed data entry and maintained organized records for internal use.
- Filed documents and supported general office administrative tasks.
- Helped streamline internal workflows by supporting day-to-day administrative functions.
- Assisted with data entry and analysis using Excel, ensuring accuracy in project documentation.
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
Cargo Office Agent
Alliance Ground International (AGI)
JFK Airport – Queens, NY
03.2022 - 07.2022
- Processed and reviewed import/export documentation for compliance with U.S. Customs and TSA regulations.
- Prepared airway bills, cargo manifests, and shipment invoices accurately.
- Coordinated cargo movement with freight forwarders, airlines, and trucking companies.
- Monitored and recorded shipment details, including weight, contents, and clearance status.
- Communicated with clients and vendors regarding shipment updates, delays, and resolutions.
- Maintained TSA-compliant documentation and ensured cargo security standards.
- Managed claims related to cargo discrepancies, damages, or loss.
- Collaborated with warehouse staff to streamline cargo flow and documentation handling.
Administrative Assistant
All-Star Management of NY
Queens, NY
06.2021 - 10.2021
- Managed incoming calls and directed inquiries to appropriate personnel, providing professional and prompt customer support.
- Scheduled meetings, maintained appointment calendars, and prepared agendas for senior staff.
- Organized and maintained confidential records and files both digitally and physically.
- Utilized office equipment such as printers, copiers, and fax machines; reported and arranged repairs when necessary.
- Prepared and submitted medical authorization forms (MG-2 and C4-Auth) to insurance companies and the Workers' Compensation Board.
After-School Counselor
P.S. 206 Horace Harding School
Rego Park, NY
10.2019 - 06.2020
- Oversaw children in extracurricular activities, confirming student safety and comfort.
- Developed and implemented age-appropriate lesson plans to enhance educational experiences.
- Supervised and engaged students in recreational activities, promoting teamwork and social skills.
- Kept records of attendance, accident reports, and sign-out forms for record-keeping.
- Organized and supervised recreational activities such as sports, art projects, field trips, and other special events.
- Ensured the safety of all participants during after-school activities by implementing appropriate rules and regulations.
- Demonstrated ability to counsel children in various after-school activities effectively.
- Utilized strong interpersonal and communication skills to build positive relationships with students and their families.
- Developed positive relationships by greeting guardians upon arrival and talking to parents about student activities.
- Collaborated with other after-school teachers to plan subject-specific activities.
- Prepared necessary materials and tools for activities, setting up areas for homework and study.
Administrative/Receptionist Intern
Medical Office
Rego Park, NY
01.2019 - 03.2019
- Answered incoming calls from patients and responded to inquiries professionally.
- Scheduled and confirmed patient appointments.
- Scanned and archived patient records and office documentation.
- Performed data entry and filing duties to support front desk operations.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Administrative Assistant /HR Intern
Jamaica Queens Public Library
Queens, NY
01.2018 - 06.2018
- Entered HR data into internal databases with precision and confidentiality.
- Archived and organized employee and intern files.
- Created employee folders and promotional flyers.
- Supported administrative duties such as filing, data entry, and document preparation.
Education
GED -
Common Point Queens
Forest Hills, NY03-2020
Bachelor of Science - Business Administration And Management
York College
Jamaica, NY06-2028
Skills
- Time Management
- Organizational Skills
- Leadership Abilities
- Problem-Solving Abilities
- Computer Literacy
- Proofreading
- Customer Service
- File/records maintenance
- Data security
- Deadline management
- Multitasking
- Attention to Detail
Timeline
File Clerk
Sciolex Co-operation/EMD Strategies/USCIS
08.2025 - Current
Summer Youth
The Greater Ridgewood Youth Council
07.2024 - 08.2024
Administrative Intern
CUNY Research Foundation at MTA
07.2022 - 08.2022
Cargo Office Agent
Alliance Ground International (AGI)
03.2022 - 07.2022
Administrative Assistant
All-Star Management of NY
06.2021 - 10.2021
After-School Counselor
P.S. 206 Horace Harding School
10.2019 - 06.2020
Administrative/Receptionist Intern
Medical Office
01.2019 - 03.2019
Administrative Assistant /HR Intern
Jamaica Queens Public Library
01.2018 - 06.2018
Bachelor of Science - Business Administration And Management
York College
GED -
Common Point Queens