Ratasha Charley
Grants,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Detention Counselor
Corecivic Cibola County Correctional County
06.2022 - 10.2023
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
- Attended to feeding, housing, and physical well-being of inmates.
- Responded promptly to emergency situations and provided medical aid.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Supervised and controlled behavior of 240 inmates.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Provided counseling and guidance to inmates to boost wellbeing.
- Maintained security and welfare of prisoners in 240-inmates at the facility.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
Detention Officer
Corecivic Cibola County Correctional County
05.2019 - 06.2022
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Responded promptly to emergency situations and provided medical aid.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
Customer Service Representative
TA Petro
09.2017 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Home Health Care Aide
Basin Coordinated Healthcare
08.2008 - 08.2017
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Education
High School Diploma -
Thoreau High School
Thoreau, NM05.2009
Timeline
Detention Counselor
Corecivic Cibola County Correctional County
06.2022 - 10.2023
Detention Officer
Corecivic Cibola County Correctional County
05.2019 - 06.2022
Customer Service Representative
TA Petro
09.2017 - 05.2019
Home Health Care Aide
Basin Coordinated Healthcare
08.2008 - 08.2017
High School Diploma -
Thoreau High School
Similar Profiles
Debora VenettaDebora Venetta
Staff Nurse RN at Cibola County Correctional CenterStaff Nurse RN at Cibola County Correctional Center
Christopher JohnsonChristopher Johnson
Correctional Officer at CoreCivic/Torrance County Correctional FacilityCorrectional Officer at CoreCivic/Torrance County Correctional Facility
Martha GarciaMartha Garcia
Commissioner, District5 at Cibola CountyCommissioner, District5 at Cibola County