Raul Flores Rodriguez
JCrew Factory
El Paso,TX
1
Language
1
Certification
6
years of professional experience
Detail-oriented professional with experience in logistics and customer relations. Known for exceptional decision-making and team development skills, ready to leverage operational expertise to drive efficiency and support business growth.
Work History
Assistant Manager
1 Year 9 Months- Trained new team members on operational procedures and customer service standards.
- Monitored staff performance, providing feedback to improve service efficiency and effectiveness.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Representative
10 Months- Managed incoming calls from prospective clients to effectively promote our services, leading to increased customer acquisition.
- Addressed and resolved customer concerns and objections in a professional manner, ensuring high levels of customer satisfaction and fostering long-term client relationships.
- Conducted thorough needs assessments by actively listening to customer inquiries and identifying their specific requirements, which enabled personalized recommendations and solutions.
Import Specialist
10 Months- Coordinated import documentation ensuring compliance with customs regulations and company policies.
- Managed logistics processes for international shipments, optimizing transit times and reducing delays.
- Collaborated with suppliers and vendors to streamline supply chain operations and enhance communication.
Shift Leader
1 Year 9 Months- Supervised team operations to ensure compliance with health and safety standards.
- Trained and mentored new staff on food preparation and customer service protocols.
- Streamlined inventory management processes to reduce waste and improve efficiency.
Education
Associate of Applied Science - Flight Aviation
Skills
Customer service
Staff training and development
Operational management
Problem solving
Logistics management
Decision making
Decision making and problem solving
Bilingual (spanish)
Supply chain coordination
Certification
Dale Carnegie Immersion Seminar
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
JCrew Factory
08.2024 - 05.2026Read More
Sales Representative
Dish Network
04.2023 - 02.2024Read More
Import Specialist
CEVA Logistics Inc.
06.2022 - 04.2023Read More
Shift Leader
Churches Chicken
06.2020 - 03.2022Read More
Spartan College of Aeronautics And Technology
Associate of Applied Science from Flight Aviation
Read More