Raul Garcia

• Point person and resource for all things SOP.
• MMS/Inventory control management.
• Shipping and Receiving
• Worksmith/Vendor scheduling.
• Oversee day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
• Provide training for new hires, fostering a supportive learning environment conducive to success in their roles.
• Analyze data to identify trends and make informed decisions, driving continuous improvement in operations.
• Collaborate with Director and Assistant Manager to identify opportunities for process improvements and increased efficiency.
• Successfully manage multiple projects simultaneously while adhering to deadlines.
• Collected, arranged, and input information into database system.
• Implement necessary changes in response to shifting business needs, maintaining a proactive approach to problem solving.
• Improved operational efficiency by streamlining processes and implementing new systems.
• Promote a culture of accountability within the boutique by setting clear expectations for performance and holding team members responsible for achieving results.
• Inventory control and shrinkage prevention.
• Worksmith experience
• COBY/ART Management

• Engaged customers to enhance satisfaction with purchases and services.
• Cultivated extensive product knowledge while remaining current with latest trends in beauty to utilize resources and implement best practices.
• Enhanced brand loyalty through outstanding customer service and responsiveness to individual preferences.
• Elevated customer satisfaction through tailored beauty consultations and product recommendations.
• Elevated sales revenue through strategic upselling and cross-selling of beauty items aligned with client needs.
• Coordinated with team members to meet monthly sales targets and facilitate seamless store operations.
• Achieved sales goals bolstering organizational health through consistent and reliable service.

• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Developed initial sales roadmaps and market strategies to promote successful product launches.
• Assisted with hiring process and training of new employees.
• Coordinated team schedules to keep shifts properly staffed during busy periods.
• Executed business plans to further strengthen and maximize sales in a key door to the House.
• Interacted well with customers to build connections and nurture relationships.

• 2 BA to CM promotions
• 4 BA Pacesetter Achievements
• Pride of CHANEL 2021 nominee
• Pride of CHANEL 2022 recipient

• Developed initial sales roadmaps and market strategies to promote successful product launches.
• Created customer support strategies to increase customer retention.

• Organized sales area and work station to showcase products and boost sales.
• Educated clients about products and new launches.

Successfully assisted clients and had top department sales through an appointment-based business with the ability to share knowledge through an unbiased perspective.

- Fragrance Specialist Certificate

- Makeup Artist Specialist

- Top Volume Beauty Department

• Interacted well with customers to build connections and nurture relationships.
• Generated brand awareness and created positive product impressions to increase sales.
• Elevated annual sales

• Givenchy Paris - AOP
• Yves Saint Laurent - AOP
• Guerlain Paris - AOP
• Women/Men Fine Fragrance - Product Specialist

Sephora Values In Action Recipient

• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Produced legal documents such as briefs, pleadings and appeals.