Raul Garcia Jr.
Eagle Pass,TX
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 4-year industry history. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Correctional Officer
The Geo Group
10.2019 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
- Booked new inmates into facility and processed inmates for release.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Administered drug tests to inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Interviewed inmates to obtain information and evidence.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
Night Stocker
H-E-B
08.2019 - 10.2019
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded arriving product stock and moved to store display areas.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Sales Associate
Auto Zone Auto Parts
08.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cook
Wingstop Restaurant
08.2018 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
McDonald's
04.2018 - 08.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX06.2019
Skills
- Contraband Seizure
- Emergency Response
- Crisis Management
- Surveillance
- Crime Prevention
- Inmate Monitoring
- Facility Security
- Evidence Preservation
- Prisoner Transport
- CCTV Monitoring
- Conflict Resolution Skills
- Negotiation
- Self-Defense Techniques
- Criminal Justice
- Central and Pod Control
- Weapons Training
- Emergency Management
- Firearm Operations Trained
- Restraint Techniques
- Trained in Defensive Tactics
Accomplishments
I was selected to join Certified Emergency Response Team (C.E.R.T.) within my first 2 years of working at GEO. Once being in C.E.R.T. I was personally selected by my commander to participate in the Operation Lone Star, where I worked alongside I.C.E., I.C.E. SRT, Border Patrol, and Customs and Border Protection. Upon being in Operation Lone Star we transported detainees from the United States to Haiti by plane for a constant three week period.
Timeline
Correctional Officer
The Geo Group
10.2019 - Current
Night Stocker
H-E-B
08.2019 - 10.2019
Sales Associate
Auto Zone Auto Parts
08.2019 - 10.2019
Cook
Wingstop Restaurant
08.2018 - 07.2019
Cook
McDonald's
04.2018 - 08.2018
High School Diploma -
Eagle Pass High School
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