Raul Melendez Castillo
New York,NY
Summary
Goal-driven sales management professional bringing an 8-year career history in sales and a proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement. Results-oriented professional knowledgeable about wide range of loan products. Professionally works with different customers to meet individual needs and maximize bank revenue. Analytical problem-solver tenacious in pursuing sales opportunities.
Overview
8
8
years of professional experience
Work History
Business Manager
Wide World BMW
Spring Valley, New York
2025.08 - 2025.09
- Coordinated cross-departmental projects to align business objectives and resources.
- Streamlined processes to improve workflow and reduce operational bottlenecks.
- Determined customer needs and calculated payment options based on consultative sales process.
- Collaborated with other departments within the organization to coordinate project efforts.
- Prepared monthly financial statements for review by executive leadership team.
- Recommended process improvements that would reduce costs while increasing productivity.
- Coordinated marketing initiatives to promote dealership events and promotions.
- Reviewing products for client's needs as well as selling for ultimate care.
Sales Manager
Huntington Honda
Huntington, NY
2021.10 - 2025.07
- Developed and implemented sales strategies to increase profitability in sales.
- Innovative customer experience.
- Established relationships with key clients while maintaining the existing customer base.
- Successfully developed and maintained a high-volume sales force.
- Promoted product to increase traffic for maximal sales.
- Managed daily operations of the sales department, including the supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and the year.
- Performed an analysis of current processes within the sales department to identify areas needing improvement.
- Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
F&I Manager
Huntington Honda
Huntington, NY
2020.09 - 2021.10
- Monitored and maintained F&I department compliance with all applicable laws, regulations, and internal guidelines.
- Conducted regular meetings with dealership personnel to discuss performance metrics, goals, and objectives.
- Developed training programs for new and existing employees in the F&I department.
- Assisted customers in selecting appropriate finance options based on their individual needs.
- Analyzed credit reports from various sources to determine eligibility for loan approval or denial.
- Accurately being able to maintain a high-volume pace.
Sales Associate
Huntington Honda
Huntington, NY
2018.01 - 2020.08
- Greeted customers, and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- The highest gross deals in the dealership during the time of sales.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Sales Assistant/ Delivery Coordinator Manager.
Huntington Honda
Huntington, NY
2017.05 - 2017.12
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Product specialist.
- Managed delivery coordinator for the New Car department, and helped deliver well over 500 vehicles per month.
Education
Some College (No Degree) - Finance & Economics
SUNY College At Old Westbury
Old Westbury, NYSome College (No Degree) - Finance & Economics
Baruch College of The City University of New York
New York, NYSkills
- New business development
- Market research
- Key account development
- Profitability optimization
- Sales team training
- Client relationship management
- Sales Reporting
- Staff management
- Revenue forecasting
- Exceptional multitasker
- CRM software
- CDK proficient
- Bilingual
- Compliance management
- Financial analysis
- Negotiation skills
- Time management
- Financial product sales
- Automotive industry
- Goal-oriented mindset
- Adaptability and flexibility
Timeline
Business Manager
Wide World BMW
2025.08 - 2025.09
Sales Manager
Huntington Honda
2021.10 - 2025.07
F&I Manager
Huntington Honda
2020.09 - 2021.10
Sales Associate
Huntington Honda
2018.01 - 2020.08
Sales Assistant/ Delivery Coordinator Manager.
Huntington Honda
2017.05 - 2017.12
Some College (No Degree) - Finance & Economics
SUNY College At Old Westbury
Some College (No Degree) - Finance & Economics
Baruch College of The City University of New York