RAUL MENDOZA
Fairview,TN
Summary
Customer-focused Quality Assurance Manager with many years of experience in the home building industry and home inspecting. Successful at performing inspections of construction materials and workmanship. Skilled at working with customers and clients to ensure a quality home.
Overview
11
11
years of professional experience
Work History
Quality Assurance Manager
Lennar Homes
Corona, California
2024.06 - Current
- Conduct thorough scheduled inspections of materials and workmanship during construction.
- Ensure Lennar quality standards.
- Identify, document, and track the remediation of defects.
- Report findings to construction team and conduct Home Orientation with customers.
- Schedule Orientations and final walkthroughs with customers.
I
Customer Care temporary
Full Barrel
Upland, CA
2024.04 - 2024.05
Inspector
Pillar To Post Home Inspectors
Upland
2015.01 - 2024.03
- Providing a thorough inspection of all major components of the home for prospective buyers.
- Reviewing findings with client and writing a comprehensive report.
- Assisted in training new inspectors on safety protocols and standards.
- Positively impacted 30% business growth through establishing a respected reputation in the area, and becoming the inspector of choice for many real estate agents.
Education
Home Inspector Certification -
Pillar To Post Headquarters
Toronto, CanadaSkills
- Extensive Customer Service Experience
- Delivering high level customer satisfaction and experience
- Posses an exceptional eye for detail and standards while performing thorough inspections
- Detailed reporting and communication skills
- Scheduling and time management
- Experienced in training and management
Timeline
Quality Assurance Manager
Lennar Homes
2024.06 - Current
Customer Care temporary
Full Barrel
2024.04 - 2024.05
Inspector
Pillar To Post Home Inspectors
2015.01 - 2024.03
Home Inspector Certification -
Pillar To Post Headquarters