Raul Morales
El Paso,TX
Summary
Hands-on retail professional with a strong background in customer service, loss prevention, and point of sale operations. Proven ability to train associates, supervise teams, and keep merchandise displays stocked, organized, and appealing. Focused on improving sales performance and store efficiency.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Retail Sales Manager
Media Exchange
El Paso, Texas
09.2017 - Current
- Developed and implemented strategic sales plans to exceed revenue targets.
- Coached and motivated team members to enhance performance and achieve goals.
- Trained associates on customer service and product knowledge.
- Coordinated sales promotions and in-store merchandising to enhance customer engagement and boost sales.
- Monitored sales metrics to pinpoint trends, driving targeted strategies for improvement.
- Resolved customer inquiries and issues promptly to ensure positive experiences.
- Scheduled staff coverage to ensure optimal service during peak hours.
- Monitored inventory levels and replenished merchandise displays.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Groundskeeper
UTEP
El Paso, Texas
08.2015 - 09.2017
- Maintained university campus grounds, lawns, and landscaped areas.
- Mowed turf, trimmed edges, and cleared debris across UTEP properties.
- Operated grounds equipment, including mowers, trimmers, and blowers.
Stocker/cashier
Vista Market
El Paso, Texas
03.2012 - 07.2015
- Stocked merchandise and maintained orderly shelf displays to enhance shopping experience.
- Assisted customers in locating products and offered support to improve satisfaction.
- Completed transactions promptly and supported positive customer experiences.
- Unloaded deliveries and organized backroom stock to ensure efficient inventory management.
Education
High School Diploma -
Burges High School
El Paso, TX05-2011
Skills
- Sales forecasting
- Sales analysis
- Visual merchandising
- Point-of-sale systems
- Inventory control
- Loss prevention
- Staff scheduling
- Team supervision
- Leadership development
- Customer relations
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Manager
Media Exchange
09.2017 - Current
Groundskeeper
UTEP
08.2015 - 09.2017
Stocker/cashier
Vista Market
03.2012 - 07.2015
High School Diploma -
Burges High School