Raul Perez
Pico Rivera,CA
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress.
Overview
32
32
years of professional experience
Work History
Pharmacy Technician
W&P Pharmacy
04.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Prepared and implemented marketing plans to support growth.
- Streamlined marketing operations by introducing process improvements and technological solutions.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
Preschool Teacher's Assistant
City of Commerce Parks and Rec.
02.1993 - 04.1997
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Collaborated with instructors to develop engaging lesson plans.
- Took part in professional development workshops to boost skills.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Education
Associate of Science - Pharmaceutical Sciences
Boston Reed
Napa, CA06-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Special needs support
- Positive reinforcement
- Health and safety
- First aid and CPR
- Strong work ethic and dependable
- Conflict resolution
- Caring and empathetic demeanor
- Reinforcing learning concepts
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
W&P Pharmacy
04.2014 - Current
Preschool Teacher's Assistant
City of Commerce Parks and Rec.
02.1993 - 04.1997
Associate of Science - Pharmaceutical Sciences
Boston Reed
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