Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
*ANSWER INCOMING CALLS
*RESPOND TO EMAILS IN A TIMELY MANNER
*PROVIDE QUOTES FOR RESIDENTIAL SKYLIGHTS (OCCASIONAL COMMERCIAL QUOTES).
*DAILY CHECK DEPOSITS
*KEEP ACCURATE RECORDS OF ORDERS ON SPREADSHEETS
*ENSURE ORDERS ARE PRICED PROPERLY FOR INVOICING
*SEND COMPLETED INVOICES TO ACCOUNTING
*KEEP FILES IN NUMERICAL ORDER
*ANY OTTHER DUTIES ASSIGNED
*WAREHOUSE PLANNING AND MANAGEMENT
*ANSWER PHONES, REPLY TO EMAILS, & OBTAIN QUOTES
*SCHEDULE APPOINTMENTS FOR DELIVERIES
*ROUTING AND DISPATCHING DRIVERS
*BOOK AIR FREIGHT SHIPMENTS
*DRIVER BOBTAIL WHEN NEEDED FOR RESIDENTAIL AND COMMERCIAL CUSTOMERS.
*DROVE BOBTAIL TRUCK TO DELIVER ELECTRICAL SUPPLIES TO COMMERICAL CUSTOMERS
*REPLENSIH STOCK TO LOCAL HUBS AFTER HOURS
*USED PALLET JACK AND FORKLIFT TO OFFLOAD
*PREPARED DAILY DRIVERS MANIFESTS
*RETRIEVE LOCAL PICK UPS AND RETURN TO WAREHOUSE
VERY STRONG CUSTOMER SERVICE BACKGROUND COMPUTER LITERATE EXPERIENCED IN CARGOWISE, OUTLOOK, EXCEL, 7L, AND AS400 QUICK LEARNER STRONG ORGANIZATIONAL SKILLS PROFESSIONAL AND DEPENDABLE