Raul Valadez Perez
Newhall,CA
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
2
2
years of professional experience
Work History
Team Lead Guest Experience
Sofi Stadium & Hollywood Park
12.2024 - Current
- Ensure a positive memorable experience for all guests. Address guest concerns and complaints promptly and effectively.
- Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Provide guests with accurate information about the venue and events.
- Evaluate and provide feedback to team members on their performance.
Case Manager
Health Advocates
10.2023 - 12.2024
- Help qualify applicants for supplemental security income and social security disability insurance benefits.
- Telephone screening, requesting medical records, and completing applications.
- Follow-up with applicants and county workers for successful completion of cases.
- Updating information in the computer databases and performing miscellaneous related duties as needed.
- Multi-tasking using my bilingual skills and using different action codes to notate important information.
Marketing Manager
A&Z Marketing
07.2023 - 10.2023
- Monitoring marketing solutions that enhanced our client's needs in order to ensure the program was reaching it's target population and that benefits were being delivered effectively.
- Worked collaboratively with small teams to achieve written goals using AP Style.
- Supported the hiring process with leadership skill and provided effective input.
- Communicated with clients to offer improved marketing strategies.
Education
Bachelor of Arts - Communication Studies
Cal State University Northridge
05-2023
Skills
- Bilingual (English & Spanish)
- Customer focus
- Self-Driven
- Fast Learner
- Adaptable
- Problem-Solver
- Data Analysis
- Teamwork and collaboration
- Attention to detail
- Coaching and mentoring
- Analytical thinking
- Work Planning and Prioritization
- Goal setting
- Leading team meetings
Accomplishments
- Graduated with Honors Cum Laude. GPA: 3.8 / 4.0
Education and Training
other
Club Involvement
Communication Association (CSUN)
Timeline
Team Lead Guest Experience
Sofi Stadium & Hollywood Park
12.2024 - Current
Case Manager
Health Advocates
10.2023 - 12.2024
Marketing Manager
A&Z Marketing
07.2023 - 10.2023
Bachelor of Arts - Communication Studies
Cal State University Northridge
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