Focused individual with more than 36 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.
Overview
39
39
years of professional experience
Work History
City Letter Carrier
U S Postal Service
Lewisville, TX
09.1987 - Current
Delivered mail and packages to residences and businesses on a daily basis.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Collected payments for CODs, stamps, and other services rendered.
Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Leveraged [Software] skills to input and compile data gathered from various sources.
Answered [Number] calls per shift to assist with customer questions and concerns.
Service Technician
Atlas International Laundry & Equpment
Dallas, TX
06.1985 - 09.1987
Responded quickly to emergency calls from clients needing immediate assistance.
Performed onsite repair of equipment at customer locations.
Traveled to customer locations to complete work for pre-set appointments.
Installed new systems according to manufacturer specifications.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Examined previously completed work for accuracy.
Conducted service appointments to diagnose and fix problems.
Tracked inventory used and notified supervisor about re-ordering needs.
Replaced worn or damaged parts with OEM replacements as necessary.
Kept records of parts and equipment used in projects to update inventory.
Education
Some College (No Degree) - Engineering (Pre-Engineering)
Richland College
Dallas, TX
Some College (No Degree) - Mechanical Engineering
Michigan State University
East Lansing, MI
Some College (No Degree) - Mechanical Engineering
Southern University And A & M College
Baton Rouge, LA
Skills
Mail Delivery
Postal Law Knowledge
Mail Sorting
Route Management
Vehicle Inspections
Route Planning
Package Scanning
Mileage Documentation
Leadership
Organization and Time Management
Timeline
City Letter Carrier
U S Postal Service
09.1987 - Current
Service Technician
Atlas International Laundry & Equpment
06.1985 - 09.1987
Some College (No Degree) - Engineering (Pre-Engineering)