Raveena Mohammad
Richland,WA
Summary
Detail oriented individual with great communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Cocktail Bartender
Applebee's Grill + Bar
Richland, WA
04.2021 - Current
- Trained and mentored new staff on menu offerings and service protocols, enhancing team performance.
- Handle cash register operations, accurately processing transactions and balancing end-of-shift reports.
- Managed inventory levels, minimizing waste while ensuring necessary supplies were always available.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Monitored food and alcohol safety standards, maintaining a clean and organized work environment at all times.
- Worked closely with management to identify areas for improvement in daily operations.
Crew Member
Del Taco
Richland, WA
12.2020 - 04.2021
- Assisted in promotional activities, contributing ideas that increased customer engagement and sales during special events.
- Worked well with teammates and accepted coaching from management team.
- Increased customer satisfaction with prompt and accurate order taking.
Child Care Provider
Care.com HomePay
08.2017 - 09.2019
- Worked for numerous families on Care.com, supervising and monitoring children's safety, organizing and preparing meals, creating schedules and activities for the day.
- Communicated effectively with parents regarding children's progress and concerns.
- Implemented routines that supported healthy habits, including nutrition and hygiene practices.
- Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
Education
GED -
Columbia Basin College
Pasco, WA12.2019
Associate of Applied Science - Project Management
Columbia Basin College
Pasco, WA04-2027
Skills
- Guest engagement
- Cash handling
- Strong work ethic
- Safe food handling
- Team collaboration
- Quality control
- Task prioritization
Languages
English
Persian
Certification
Food Handlers Card
MAST alcohol serving permit
Languages
English
Persian
Timeline
Server/Cocktail Bartender
Applebee's Grill + Bar
04.2021 - Current
Crew Member
Del Taco
12.2020 - 04.2021
Child Care Provider
Care.com HomePay
08.2017 - 09.2019
GED -
Columbia Basin College
Associate of Applied Science - Project Management
Columbia Basin College