Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Raven Broadnax

Raven Broadnax

Prattville,AL

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Guest Coordinator

Baptist Health
Prattville, AL
06.2020 - 07.2021
  • Protected individual confidentiality as prescribed by local, state, and federal mandates.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Oversaw in-person and curbside patient registration and processing.
  • Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.

Intern Trainee

Shaw Technology
Montgomery, AL
02.2020 - 03.2020
  • Based prepped computers for various businesses
  • Active directory
  • Troubleshooting

Education

Bachelor of Science - Applied Computer Science, Promotion Business

Troy University
Montgomery, Alabama
01.2012 - 05.2017

Skills

    Relationship building

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Timeline

Guest Coordinator

Baptist Health
06.2020 - 07.2021

Intern Trainee

Shaw Technology
02.2020 - 03.2020

Bachelor of Science - Applied Computer Science, Promotion Business

Troy University
01.2012 - 05.2017
Raven Broadnax