Raven Brooks
Duncanville,AL
Summary
Dynamic accounting professional with a proven track record at Wells Fargo, excelling in customer service and account management. Adept in Microsoft Excel and financial reconciliation, I enhance team productivity through streamlined processes and effective communication. Recognized for strengthening client relationships and identifying new business opportunities, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Accounting Assistant
Spectrum
Homewood, AL
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Account Specialist Manager
Wells Fargo
Homewood, AL
08.2022 - 11.2024
- Streamlined communication between Account Representatives and other departments within the company, promoting collaboration and information sharing.
- Implemented new processes to streamline account management tasks, increasing team efficiency and productivity.
- Strengthened customer relationships by providing personalized service and recommendations for account improvements.
- Identified new business opportunities by leveraging existing client relationships and networking at industry events.
- Monitored team performance metrics, implementing action plans to address any gaps or areas for improvement.
- Continually updated knowledge on industry trends and regulations to provide informed guidance to clients and team members.
- Adhered to company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments.
Deputy Sheriff
Tuscaloosa County Sheriff S Office
Tuscaloosa, AL
01.2022 - 08.2022
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Correctional Officer
Alabama Department Of Corrections
Brent, AL
06.2019 - 01.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Accounting And Finance
Wallace Community Collage
Marion, AlFrancis Marion High School
Marion Al05.2015
Skills
- Customer service
- Bank reconciliation
- Microsoft Excel
- Journal entries
- Accounts payable
- Invoicing and collections
- Microsoft Excel expertise
- Accounts payable and receivable
- Strong communication skills
- MS office
- Data entry
- Month-end reports
- Accounts receivable
- Account reconciliation
- Payment processing
- Finance
- File and database management
- Expense tracking
Timeline
Accounting Assistant
Spectrum
11.2024 - Current
Account Specialist Manager
Wells Fargo
08.2022 - 11.2024
Deputy Sheriff
Tuscaloosa County Sheriff S Office
01.2022 - 08.2022
Correctional Officer
Alabama Department Of Corrections
06.2019 - 01.2021
Accounting And Finance
Wallace Community Collage
Francis Marion High School