Work Preference
Summary
Work History
Education
Skills
Work Availability
Timeline
Generic

Raven Buffo

Customer service/ Self checkout
Champaign,IL

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time off

Summary

Dynamic customer service professional with a proven track record at Meijer, excelling in complaint resolution and fostering customer loyalty. Known for reliability and composure under pressure, I effectively utilized technology to enhance customer satisfaction and ensure order accuracy, consistently delivering high-quality service and building lasting relationships.

Work History

Customer Service Cashier

Meijer
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Grocery Shopper

Instacart
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.

Education

Elementary Education

Parkland College
Champaign, IL

Certificate -

Tricoci University of Beauty Culture
Champaign, IL
08.2020

GED -

Homeschooled
Champaign, IL
04.2003

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer complaint resolution
  • Customer inquiries

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Cashier

Meijer

Grocery Shopper

Instacart

Elementary Education

Parkland College

Certificate -

Tricoci University of Beauty Culture

GED -

Homeschooled
Raven BuffoCustomer service/ Self checkout