Summary
Overview
Work History
Education
Skills
References
Certification
Work Availability
Quote
Timeline
OfficeManager
Raven Danysh

Raven Danysh

The Woodlands,TX

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Immersive Game Box
The Woodlands, TX
06.2023 - Current
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Provided ongoing training to address staff needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Monitored game machines for malfunctions and reported them to management.
  • Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
  • Verified customer identification when issuing age-restricted products such as alcohol or tobacco.

Special Needs Nanny

Ayoub Family
Woodlands, TX
06.2023 - Current
  • Assisted children with special needs in activities of daily living such as dressing, toileting, and grooming.
  • Supported parents in providing a safe environment for their child through behavior management techniques.
  • Provided emotional support to the family by offering advice and guidance on how to best manage their child's medical condition.
  • Developed individualized care plans based on each child's specific needs and abilities.
  • Encouraged social interaction between peers through organized playtime activities and outings.
  • Administered medications according to doctor's orders while also monitoring side effects or reactions to treatments and medications if any.
  • Maintained detailed records of daily activities and health information about the children in my care.
  • Planned age-appropriate activities aimed at developing skills like motor coordination, problem solving, language development.

Spa Assistant

Perspective Day Spa
Houston, TX
12.2022 - 07.2023
  • Greeted and welcomed guests upon arrival at the spa.
  • Assisted with setting up appointments and scheduling treatments for clients.
  • Checked customers in and out of the spa, including collecting payment information when necessary.
  • Maintained cleanliness of all treatment rooms before and after services were completed.
  • Assisted in restocking supplies used during treatments or procedures.
  • Demonstrated knowledge of products by providing product recommendations to meet client's needs.
  • Ensured that all equipment was properly sanitized between uses for client safety purposes.
  • Handled customer inquiries efficiently by providing accurate information about products or services offered by the spa.
  • Responded promptly to any customer complaints or requests in a timely manner.
  • Maintained inventory levels of products required for daily operations.
  • Upsold additional services or products whenever possible to increase sales revenue.
  • Tracked customer feedback through surveys or questionnaires in order to improve service quality.
  • Performed receptionist functions such as appointment scheduling and spa tours.
  • Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.

Lead Teacher, Toddler Room

Early Ivy Education
Spring, TX
01.2023 - 06.2023
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
  • Developed and implemented strategies to improve student learning outcomes.
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
  • Created a positive, nurturing environment for young students.
  • Supervised children during meal times, playtime, and other activities.
  • Encouraged creativity through art projects and storytelling.
  • Assisted with toilet training and diaper changing when necessary.

Cashier

Primal Tails
Todd Mission , TX
09.2020 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Clerical Assistant

Blinn College
Brenham, Texas
01.2020 - 07.2020
  • Greeted visitors and customers in a friendly, professional manner.
  • Assisted with filing documents and maintaining records.
  • Answered phone calls and directed them to the appropriate personnel.
  • Provided administrative support for staff members.
  • Scheduled meetings and appointments for department heads.
  • Managed incoming and outgoing mail correspondence.
  • Ordered office supplies to maintain adequate inventory levels.

Special Needs Child Caregiver

Atkins Family
Conroe, Texas
10.2017 - 01.2020
  • Provided direct care and supervision to children with special needs in a safe and supportive environment.
  • Facilitated social interaction between children through activities such as games, arts and crafts, music, storytelling.
  • Monitored children's progress and behavior on an ongoing basis and communicated any changes or concerns to parents and guardians.
  • Developed positive relationships with parents and guardians by providing support and guidance regarding the best strategies for managing their child's behaviors.
  • Administered medications when necessary according to physician instructions.
  • Created a stimulating learning environment that is conducive to learning through play activities.
  • Assisted children with special needs in daily activities such as dressing, eating, and toileting.
  • Supervised playtime activities both indoors and outdoors.

Education

BLINN COLLEGE, SOME COLLEGE
06.2021

DIPLOMA -

Drake Academy
Houston, TX
05.2019

Skills

  • Training and Mentoring
  • Front Desk Management
  • Customer Service
  • Housekeeping
  • Child Development
  • Inbound and Outbound Calling
  • POS Systems
  • Product Merchandising
  • Photography and Videography
  • Social Media

References

References available upon request

Certification

  • TABC certified
  • Food Handler's license

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Supervisor

Immersive Game Box
06.2023 - Current

Special Needs Nanny

Ayoub Family
06.2023 - Current

Lead Teacher, Toddler Room

Early Ivy Education
01.2023 - 06.2023

Spa Assistant

Perspective Day Spa
12.2022 - 07.2023

Cashier

Primal Tails
09.2020 - 11.2022

Clerical Assistant

Blinn College
01.2020 - 07.2020

Special Needs Child Caregiver

Atkins Family
10.2017 - 01.2020

BLINN COLLEGE, SOME COLLEGE

DIPLOMA -

Drake Academy
Raven Danysh