Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Community Health Centers Of Greater Dayton
Dayton, Ohio
06.2022 - Current
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Used NEXTGEN to schedule appointments.
Balanced deposits and credit card payments each day.
Facilitated communication between patients and various departments and staff.
Followed document protocols to safeguard confidentiality of patient records.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Medical Receptionist
Care First Urgent Care
Dayton , OH
06.2020 - 05.2022
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Transcribed phone messages and relayed to appropriate personnel.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Supported office staff and operational requirements with administrative tasks.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Sterile Processing Technician
Community Tissue Services
Dayton, Ohio
02.2018 - 04.2020
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Proved successful working within tight deadlines and a fast-paced environment.
Worked flexible hours across night, weekend and holiday shifts.