Raven Green
Las Vegas,NV
Summary
I am a detail-oriented professional with experience in front desk operations and customer service. I have strong problem-solving skills and the ability to manage multiple tasks efficiently. I have a passion for caring for others and strive to foster positive work environments. I am a detail-oriented professional with experience in front desk operations and customer service. I have strong problem-solving skills and the ability to manage multiple tasks efficiently. I have a passion for caring for others and strive to foster positive work environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Servpro of Southwest Las Vegas
11.2023 - 06.2025
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Front Desk / Benefits and Eligibility
Nevada Comprehensive Pain Center
09.2022 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist / Drug Screen Tech
United Healthcare Partners
05.2021 - 05.2022
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated incoming calls, directing inquiries to appropriate departments promptly and professionally.
- Maintained accurate records of appointments and client interactions using office management software.
- Assisted in maintaining office organization, implementing systems for filing and document retrieval.
Unarmed Security Guard / Patient Security
D Executive Protection
03.2020 - 04.2022
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular patrols to identify and address potential safety hazards.
- Developed and maintained strong relationships with clients, ensuring their security needs were met.
Caregiver
Able Home Care Inc
04.2018 - 01.2020
- Provided compassionate support to clients in daily living activities and personal care.
- Assisted clients with mobility challenges, ensuring safety during transfers and movement.
- Monitored patient health, reporting changes in condition to healthcare professionals promptly.
- Implemented personalized care plans based on individual client needs and preferences.
- Coordinated with family members to ensure continuity of care and address concerns effectively.
Assistant Manager
Sonic
07.2017 - 02.2018
- Assisted in managing daily operations to ensure efficient food service.
- Resolved customer inquiries and complaints to enhance satisfaction rates.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored inventory levels and ordered supplies to maintain stock availability.
Education
High School Diploma -
Eldorado Highschool
Las Vegas, NV 05-2014
Skills
- Customer service
- Data entry
- Office administration
- Time management
- Customer and client relations
- Strong problem solver
- Scheduling
Timeline
Administrative Assistant
Servpro of Southwest Las Vegas
11.2023 - 06.2025
Front Desk / Benefits and Eligibility
Nevada Comprehensive Pain Center
09.2022 - 11.2023
Receptionist / Drug Screen Tech
United Healthcare Partners
05.2021 - 05.2022
Unarmed Security Guard / Patient Security
D Executive Protection
03.2020 - 04.2022
Caregiver
Able Home Care Inc
04.2018 - 01.2020
Assistant Manager
Sonic
07.2017 - 02.2018
High School Diploma -
Eldorado Highschool