Raven Gregory
Summary
Service Leader with strong background exceeding customer expectations by training, coaching, and leading team. Trained and mentored employees to achieve service goals by offering guidance on daily tasks and positive feedback. Poised and professional when resolving difficult or complex customer service complaints or requests.
Overview
9
9
years of professional experience
Work History
Service Leader
Foodlion Grocery Store
Chesapeake
09.2017 - 06.2026
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members on customer service best practices and store policies.
- Managed inventory levels, ensuring product availability and freshness throughout the store.
Cashier Team Lead
Foodlion Grocery Store
Chesapeake
09.2017 - 06.2026
- Managed cash register operations and ensured accurate cash handling daily.
- Supervised cashier team to ensure efficient customer service at Foodlion Grocery Store.
- Trained new cashiers on register procedures and customer interaction techniques.
Education
Salem High School
Virginia Beach, VASkills
- Operational leadership
- Inventory management
- Staff training
- Team coordination
- Customer engagement
Timeline
Service Leader
Foodlion Grocery Store
09.2017 - 06.2026
Cashier Team Lead
Foodlion Grocery Store
09.2017 - 06.2026
Salem High School