Raven Henley
Double Club
New Orleans,LA
9
years of professional experience
Dynamic bartender with expertise in customer service and craft cocktail preparation. Proven ability to develop innovative cocktail menus that enhance guest satisfaction.
Work History
Bartender
3 Months- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area to enhance efficiency.
- Assisted in inventory management by tracking supplies and placing orders as needed.
Bartender
3 Years 3 Months- Served high customer volumes during special events, nights, and weekends.
- Adapted quickly to high-pressure situations during peak service hours, ensuring smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
1 Year 3 Months- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Educated customers on drink options and made recommendations based on tastes.
- Collaborated with kitchen staff to ensure timely delivery of food and drink orders.
- Handled cash transactions accurately, balancing cash register at end of shifts.
Lead Bartender
3 Years 4 Months- Developed innovative cocktail menus, increasing guest satisfaction and repeat visits.
- Trained and mentored junior bartenders, enhancing team performance and service quality.
- Supervised bar operations, ensuring compliance with health and safety standards.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
Lead Bartender
4 Years 6 Months- Collaborated with kitchen staff to create tailored drink pairings for special events.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
Education
No Degree - Psychology
No Degree - Business Administration And Management
Skills
Cocktail creation
Drink design
Inventory management
Multitasking efficiency
Customer service
Timeline
Bartender
Higgins Hotel
07.2026 - CurrentRead More
Bartender
Le Meridian Hotel
04.2026 - 07.2027Read More
Bartender
Double Club
07.2023 - CurrentRead More
Lead Bartender
Nopsi Hotel
07.2021 - 11.2024Read More
Lead Bartender
Le Pavillion Hotel
01.2018 - 07.2022Read More
Louisiana State University
No Degree from Psychology
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Delgado Community College
No Degree from Business Administration And Management
Read More