Raven Jenks
Enola,PA
Summary
Accomplished bar manager known for optimizing inventory and cash handling processes. Expertise in driving team engagement and operational improvements to elevate customer satisfaction and enhance bar profitability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Manager/Bartender
Savannah's on Hanna
09.2022 - Current
- Supervised daily bar operations.
- Created schedules for servers and bartenders
- Managed inventory levels, placed liquor and beer orders.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
- Trained and mentored staff on service standards and drink preparation techniques, improving team performance.
Lead Bartender
Arooga's Grille House and Sports Bar
11.2019 - 10.2022
- Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Manager
Sin City Cabaret Night Club
11.2016 - 10.2019
- Managed daily bar operations, ensuring high standards of service and product quality.
- Developed and implemented training programs for bar staff to enhance customer service skills.
- Oversaw inventory management, ordering supplies, and optimizing stock levels to reduce waste.
- Led promotional events and themed nights to increase patron engagement and boost sales.
Bartender
Cheerleaders
10.2014 - 11.2016
- Crafted high-quality cocktails and beverages to enhance customer satisfaction.
- Implemented efficient workflow strategies to streamline service during peak hours.
- Developed signature drink recipes that increased bar popularity among patrons.
Education
High School Diploma -
Harrisburg Area Community College
Harrisburg, PASkills
- Bar management
- Inventory management
- Staff scheduling
- Conflict resolution
- Cash handling
- Financial reporting
- Training and onboarding
Certification
- RAMP Certified
- Six Sigma
Timeline
Bar Manager/Bartender
Savannah's on Hanna
09.2022 - Current
Lead Bartender
Arooga's Grille House and Sports Bar
11.2019 - 10.2022
Bar Manager
Sin City Cabaret Night Club
11.2016 - 10.2019
Bartender
Cheerleaders
10.2014 - 11.2016
High School Diploma -
Harrisburg Area Community College