Raven Johnson
Shreveport,LA
Summary
Energetic and friendly with strong ability to provide excellent customer service and maintain welcoming store environment. Possesses basic knowledge of inventory management and cash handling, ensuring accurate and efficient transactions. Committed to supporting positive shopping experience and maintaining well-organized shelves.
Personable and adaptable with natural ability to connect with young learners, fostering positive and engaging classroom environment. Well-versed in educational principles and classroom management techniques, with solid skills in lesson planning and student assessment. Dedicated to facilitating academic growth and creating supportive learning atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Walmart
Shreveport, LA
06.2025 - Current
- Assisted customers in locating products and provided information on store promotions
- Maintained cleanliness and organization of aisles, ensuring a pleasant shopping environment
- Stocked shelves with merchandise, verifying product placement according to store standards
- Supported management by communicating customer feedback and assisting in problem resolution
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
Receptionist
Highland Place Rehab Center
Shreveport, LA
11.2024 - 05.2025
- Managed multi-line phone system to ensure efficient call routing and customer service.
- Greeted and assisted visitors, providing information and ensuring a welcoming environment.
- Scheduled appointments and maintained calendars for staff, optimizing time management.
- Processed incoming mail and packages, ensuring timely distribution to relevant departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Deli Manager
Brookshire Grocery
Bossier City, LA
10.2023 - 10.2024
- Assisted in daily operations of deli, ensuring adherence to quality standards and food safety regulations.
- Supported inventory management by tracking stock levels and assisting with product ordering processes.
- Collaborated with team members to prepare fresh deli items, enhancing customer satisfaction through quality service.
- Maintained cleanliness and organization of workstations, contributing to efficient workflow and compliance with health codes.
- Collaborated with store management to develop promotional strategies, boosting deli revenue.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Elementary Substitute Teacher
Magnolia School Of Excellence
Shreveport, LA
01.2023 - 05.2023
- Implemented lesson plans to ensure continuity of education in absence of primary teachers.
- Adapted instructional materials to meet diverse learning needs and classroom dynamics.
- Maintained classroom management to create a positive learning environment for students.
- Collaborated with staff to support student behavioral and academic development initiatives.
- Built strong relationships with students, parents, and colleagues to promote a positive learning environment.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enhanced student comprehension by employing various teaching methods and tools, such as group activities and visual aids.
Education
Bachelor of Science - Kinesiology
The University of Louisiana At Lafayette
Lafayette, LA12-2024
Associate of Science - General Studies
Bossier Parish Community College
Bossier City, LA07-2022
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Retail sales
- Presentation skills
- Multi-line telephone operation
- Data entry
- Employee supervision
- Inventory management
- Student engagement
- Instructional strategies
- Adaptable
- Positive reinforcement
- Lesson plan implementation
- Complex Problem-solving
Accomplishments
- Promoted to full-time employee within 3 months of hire due to exemplary work ethic, outstanding job performance to diffuse problematic situations.
- Received Employee of the Month at Brookshire Grocery (07/24) and Walmart (06/25).
Certification
CPR & AED
Timeline
Grocery Clerk
Walmart
06.2025 - Current
Receptionist
Highland Place Rehab Center
11.2024 - 05.2025
Assistant Deli Manager
Brookshire Grocery
10.2023 - 10.2024
Elementary Substitute Teacher
Magnolia School Of Excellence
01.2023 - 05.2023
Bachelor of Science - Kinesiology
The University of Louisiana At Lafayette
Associate of Science - General Studies
Bossier Parish Community College