Raven Kern
Brunswick
Summary
Sales professional with experience in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions as well as strong communication and collaboration skills which contribute to team success.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques and effectively collaborates with team members to achieve sales objectives and maintain positive store environment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
911 Public Safety Telecommunicator
Glynn-Brunswick 911 Center
Brunswick, GA
04.2023 - 02.2026
- Operated multi-line phone systems to receive emergency calls efficiently.
- Assessed caller needs and prioritized incidents based on urgency.
- Coordinated with first responders to relay critical information promptly.
- Utilized computer-aided dispatch software for accurate call tracking.
- Maintained detailed logs of communications and incident reports consistently.
- Achieved high levels of proficiency in multitasking by managing phones, radios, computers, and other equipment simultaneously under pressure.
- Maintained high levels of situational awareness by monitoring local news and weather updates to anticipate potential emergency situations.
Sales Associate
Walmart
Brunswick, GA
05.2021 - 12.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment efforts.
- Processed transactions efficiently using point-of-sale systems to ensure smooth checkout.
- Collaborated with team members to organize merchandise displays, increasing product visibility.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Trained new associates on store policies and customer service best practices, improving team performance.
- Monitored store cleanliness and organization, contributing to a welcoming environment for shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Brantley County High School
Nahunta, GA05-2020
Skills
- Information gathering
- Teamwork and collaboration
- Multi-tasking strength
- Cash register operation
- Verbal/written communication
- Professionalism and integrity
- Stress tolerance
- Customer service
- Time management
- Problem-solving skills
Timeline
911 Public Safety Telecommunicator
Glynn-Brunswick 911 Center
04.2023 - 02.2026
Sales Associate
Walmart
05.2021 - 12.2022
High School Diploma -
Brantley County High School