Raven McMilllan
Lenoir City,TN
Summary
Adept at driving sales and enhancing customer experiences, I leveraged my sales proficiency and empathy to exceed targets at Premium Wireless. Trained in POS software and fraud prevention, my reliability ensured smooth operations. My tenure at Baskin Robins honed my ability to engage customers and mentor teams, showcasing a blend of hard and soft skills critical for success.
Overview
4
4
years of professional experience
Work History
Sales Representive
Premium Wireless
Knoxville, TN
07.2024 - 01.2025
- Created promotional material for phones and services.
- Used Walmart registers to ring people up, and computers to activate phones or upgrades with service, like U.S. Cellular, AT&T, and Verizon.
- I talked to customers who were interested in buying a new phone to see if they wanted prepaid or postpaid.
Crew Member Shift Manager
Baskin Robins
Knoxville, TN
07.2022 - 01.2024
- Greeted customers and provided excellent customer service.
- Processed payments at the register accurately and efficiently according to company policy.
- Performed opening and closing duties such as counting money in the register drawer, balancing receipts, restocking items.
- Trained new employees on company policies and procedures.
Crew Member
Freddys Frozen Custard
Lenoir City, TN
04.2021 - 07.2022
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Operated cash register to process customer payments accurately and efficiently.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
Education
High School Diploma -
Lenoir City High School
Lenoir City, TN05-2021
Some College (No Degree) -
Roane State Community College
Harriman, TNSkills
- Sales proficiency
- Patience and empathy
- Reliability and punctuality
- Customer engagement
- Fraud prevention
- Cross-selling strategies
- POS software
Timeline
Sales Representive
Premium Wireless
07.2024 - 01.2025
Crew Member Shift Manager
Baskin Robins
07.2022 - 01.2024
Crew Member
Freddys Frozen Custard
04.2021 - 07.2022
High School Diploma -
Lenoir City High School
Some College (No Degree) -
Roane State Community College
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