Raven-Paige Henry
Union City
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Restaurant Manager
Doherty Enterprises-Applebees
New York
01.2024 - Current
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff to maintain high performance and service standards.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Developed employee schedules to ensure adequate staffing during peak hours.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Restaurant Manager
AppleMetro
New York
04.2021 - 12.2023
- Oversaw daily restaurant operations and ensured compliance with health standards.
- Managed staff schedules and coordinated employee training programs.
- Implemented inventory control procedures to optimize stock levels.
- Developed and maintained relationships with vendors for supply procurement.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Education
Associate of Applied Science - Social Sciences
Liberty University
Lynchburg, VA 08.2000 - 03.2003
Skills
- Customer service
- Staff training
- Inventory management
- Budgeting
Certification
- NYC Certification in Food Safety
Timeline
Restaurant Manager
Doherty Enterprises-Applebees
01.2024 - Current
Restaurant Manager
AppleMetro
04.2021 - 12.2023
Associate of Applied Science - Social Sciences
Liberty University
08.2000 - 03.2003