Raven Stewart
Greenville,SC
Summary
Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Prisma Health
03.2023 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Assisted patients in filling out check-in and payment paperwork.
- Entered patient demographic and insurance data into electronic medical record system.
- Handled customer service inquiries in person, via telephone and through email.
- Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Took copayments, surgery procedure payments and deductible payments.
- Verified insurance eligibility and coverage for patients..
- Built and maintained positive working relationships with patients and staff.
Preschool Teacher
SolVerus Academy
11.2021 - 03.2023
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Assisted and supervised 12 children throughout the entire school day
Direct Support Professional
Charles Lea Center
02.2020 - 03.2021
- Assisted individuals with physical, intellectual and/or developmental disabilites to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Educated clients and family members on relevant topics to support independent living.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
Book Keeper/ Cashier
Bilo
05.2017 - 01.2020
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Maintained and processed invoices, deposits, and money logs.
Education
Highschool Dipolma -
Southside Highschool
Greenville, SCSkills
- Writing and communication
- Typing 55 WPM
- Ability to manage in a changing environment
- Excellent verbal, written, and interpersonal communication skills
- Microsoft Office, Powerpoint, Excel skills
- Clerical knowledge
Personal Information
Title: Patient Service Representative
Timeline
Patient Service Representative
Prisma Health
03.2023 - Current
Preschool Teacher
SolVerus Academy
11.2021 - 03.2023
Direct Support Professional
Charles Lea Center
02.2020 - 03.2021
Book Keeper/ Cashier
Bilo
05.2017 - 01.2020
Highschool Dipolma -
Southside Highschool
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