Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raven Swarthout

Mercer Island,WA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience

Work History

Client Service Representative

Aerowood Animal Hospital
11.2022 - Current
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Collaborated with the entire hospital to ensure seamless delivery of services, resulting in higher client satisfaction levels.
  • Developed strong relationships with clients, and patients through proactive outreach and regular check-ins on progress and satisfaction.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.

Sales Associate

Seattle Sun Tan
01.2022 - 11.2022
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Maintained clean and stocked front counter area.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Maintained customer satisfaction with quick and professional handling of product
  • Provided positive first impressions to welcome existing, new and potential customers.

Housekeeper

It's Magic Cleaning
06.2021 - 09.2021
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

Retail Sales Associate

The Vault Cannabis
01.2020 - 12.2020


  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Issued receipts and processed refunds, credits or exchanges.

Waitress

Artisan Foodworks
06.2017 - 12.2017
  • Displayed enthusiasm and promoted excellent service to customers
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

High School Diploma -

Sultan Senior High School
Sultan, WA
06.2017

Skills

  • Microsoft word, office (10 years)
  • Filing
  • Serving Experience
  • Retail Sales
  • Customer Service Skills
  • Residential Cleaning
  • Point of Sale Knowledge

References

Stephanie Smith (past coworker)- 425.238.6832


Tarik Snow (Supervisor at Aerowood)- 206.979.3251


Farris Taitt (Aerowood Hospital Manager)- 206.765.9968



Timeline

Client Service Representative

Aerowood Animal Hospital
11.2022 - Current

Sales Associate

Seattle Sun Tan
01.2022 - 11.2022

Housekeeper

It's Magic Cleaning
06.2021 - 09.2021

Retail Sales Associate

The Vault Cannabis
01.2020 - 12.2020

Waitress

Artisan Foodworks
06.2017 - 12.2017

High School Diploma -

Sultan Senior High School

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Raven Swarthout