Compassionate and dedicated to helping others. With more than five years of experience with assisting students making a safe and positive environment for learning. looking to make a difference in children’s lives with eventually becoming a counselor. With adaptability,leadership and communication skills.
Overview
13
13
years of professional experience
Work History
PCA
HCA Healthcare
11.2021 - 04.2024
Assisted patients with daily living activities.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment
Monitored and obtained vital signs and reported changes in patient condition to medical professionals promptly.
Childcare Provider
Daughty Early Learning Childcare
12.2015 - 09.2021
Developed strong relationships with families, providing regular updates on child progress and establishing trust
Developed age-appropriate learning activities and crafts to engage children.
Enforced rules and managed behavior through developmentally appropriate discipline.
Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Instructed children in activities to promote gross and fine motor skills.
Logged information regarding naps, feedings, and any medications administered.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Customer Service Representative
Cspire Wireless
03.2013 - 08.2015
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Guard
Guard Texas
01.2011 - 02.2013
Completed detailed reports on daily activities, incidents during shift hours.
Assisted in emergency situations by remaining calm under pressure, following established protocols.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.