Raven Tran
Garden Grove,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Pho May
05.2023 - Current
- Provided prompt and courteous service to enhance guest dining experiences.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to streamline order delivery process.
- Bussed and reset tables to keep dining room and work areas clean.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Cashier
Carrot and Daikon
12.2021 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reconciliation.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Delivery Driver
Rose Pharmacy
10.2020 - 12.2021
- Delivered pharmaceutical products accurately and efficiently to customers, ensuring timely service.
- Maintained vehicle cleanliness and performed routine maintenance checks for optimal performance.
- Navigated routes effectively using GPS systems to maximize delivery efficiency and minimize delays.
- Assisted in training new drivers on delivery protocols and safety procedures to enhance team performance.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Contributed to environmental sustainability by following eco-friendly driving practices.
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
Languages
Vietnamese
Native or Bilingual
Timeline
Restaurant Waiter
Pho May
05.2023 - Current
Cashier
Carrot and Daikon
12.2021 - 06.2024
Delivery Driver
Rose Pharmacy
10.2020 - 12.2021