Raven Wallace-Adkins
Bossier City,LA
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Legal professional with strong skills in writing, organizing and project managing cases related to pre-litigation law, personal injury law, and client intake. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Intake Paralegal
Acadiana Legal Services Corporation
03.2024 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Conducted detailed client intakes and entered information into company database.
Office Assistant
Rice & Kendig Personal Injury Attorneys
05.2022 - 11.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
Client Service Consultant
Etech
11.2019 - 05.2020
- Facilitated successful product launches by coordinating closely with clients, marketing teams, and sales representatives.
- Served as a trusted advisor to both internal stakeholders and external clients alike on matters pertaining to overall account health.
- Maintained detailed client records with both personal and payment information.
- Conducted comprehensive needs assessments for potential clients, tailoring service offerings accordingly.
Education
School of Law - Law
Regent University
Virginia Beach, VA 12.2023 - Current
Associate of Applied Science - Criminal Justice
Bossier Parish Community College
Bossier City, LA12.2023
Bachelor of Arts - Law
Regent University
Virginia Beach, VASkills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- CRM software knowledge
- Scheduling and Planning
- Customer Relations
- Client Relationship Building
- Time management expertise
- Strong Organization
Accomplishments
- Selected to lead a team to analyze documents for high profile congressional investigation, resulting in a commendation for dealing tactfully with confidential information.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Intake Paralegal
Acadiana Legal Services Corporation
03.2024 - Current
School of Law - Law
Regent University
12.2023 - Current
Office Assistant
Rice & Kendig Personal Injury Attorneys
05.2022 - 11.2022
Client Service Consultant
Etech
11.2019 - 05.2020
Associate of Applied Science - Criminal Justice
Bossier Parish Community College
Bachelor of Arts - Law
Regent University
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