Stesha DeRouen
Youngsville,LA
Summary
Results-driven Agile Project Manager and Business Analyst with expertise in CRM/CMS implementation. Proficient in translating complex business needs into practical solutions, optimizing processes, and driving operational efficiency. Holds certifications in Project Management, ServiceNow, ITIL 4, and Professional Scrum Master. Recognized as a decisive leader and excellent team player committed to forming strong, productive teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Acadiana Legal Service Corporation
Lafayette, Louisiana
10.2023 - Current
- Spearheaded cross-functional collaboration with Law Units, Marketing, Outreach, Administration, and IT departments, fostering a deep understanding of business processes and customer needs. Translated these insights into precise process, control, and reporting requirements.
- Engineered and executed tailored strategies within Legal Server CMS, driving a notable 20% surge in operational efficiency and slashing project delivery time by 15%.
- Applied advanced data analysis techniques to extract actionable insights and produce comprehensive reports, empowering data-driven decision-making and fueling a remarkable 10% enhancement in overall departmental performance.
Agile Project Manager
Translator, Inc
New York, NY
02.2023 - 10.2023
- Led cross-functional teams to drive a remarkable 20% year-over-year revenue surge for a DEI tech start-up, leveraging strategic marketing initiatives.
- Streamlined the management of 10+ concurrent projects, meticulously aligning them with business objectives and orchestrating a notable 15% reduction in revenue loss.
- Pioneered agile methodologies, revolutionizing backlog refinement and process enhancements to elevate project execution standards.
Sales Analyst | CRM Implementation Expert
Demandbase
New York, NY
12.2022 - 01.2023
- Revolutionized outbound sales efficiency by implementing data-driven targeting strategies, achieving an outstanding 30% enhancement in sales productivity.
- Spearheaded the successful integration of Salesforce CRM, catalyzing a remarkable 38% surge in created opportunities and a notable 15% uptick in closed-won opportunities.
- Engineered, configured, and meticulously tested automated workflows, rules, and process automation, resulting in a substantial 30% reduction in manual administrative workload.
- Delivered compelling insights derived from CRM-generated customer data through monthly performance reports to key stakeholders, facilitating informed decision-making processes.
Project Manager
New Orleans Workers Center for Racial Justice
New Orleans, LA
06.2020 - 11.2021
- Directed a $120K project portfolio, adeptly negotiating court walk-backs to ensure prompt milestones and yield $300K in cost savings.
- Led cross-functional collaboration with internal teams and external vendors, securing an exceptional 97% on-time delivery of project materials and achieving on-budget success for 9 projects.
- Spearheaded the implementation of workflow enhancements, resulting in a remarkable 40% reduction in project management cycle time, thus optimizing operations for efficient project execution.
Campaign Manager
Field Strategies
Palmdale, CA
01.2020 - 05.2020
- Directed recruitment, training, and oversight of a 60+ volunteer team, instrumental in registering over 20K new voters and canvassing 42K doors, pivotal to the success of the CA-25 Christy Smith for Congress campaign.
- Leveraged established relationships and digital platforms to coordinate a multi-channel campaign, mobilizing over 18K activists and contributing to a remarkable 53% voter turnout, pivotal to securing the campaign's victory.
- Employed advanced data analysis and A/B testing methodologies to fine-tune messaging, outreach strategies, and digital assets, resulting in an impressive 18% boost in final voter turnout.
Political Capacity Organizer
SEIU-UHW
Commerce, CA
02.2018 - 06.2019
- Conceptualized and implemented a comprehensive statewide political capacity-building program for 1000 members, catalyzing the engagement of over 500 members in political action, achieving an exceptional 50% increase compared to previous initiatives.
- Innovated a highly impactful grassroots recruitment strategy, resulting in interactions with 3000 community members and an impressive 90% surge in direct contacts.
- Mentored and guided a 1000-member team to surpass revenue targets, successfully securing $2.5M for a union political fund, surpassing the goal by an outstanding 25%.
- Proactively facilitated seamless communication among internal teams, contractors, and vendors, ensuring campaign cohesion through regular weekly meetings and active engagement.
Fundraising Director
ACCE
Los Angeles, CA
12.2016 - 09.2017
- Drove a 30% surge in canvasser productivity as Director of Door-to-Door Fundraising, securing $120K to bolster public education initiatives.
- Spearheaded a strategic communications campaign, elevating stakeholder satisfaction scores from 35% to an impressive 80%.
- Cultivated stronger stakeholder relationships through consistent communication channels, including weekly emails, monthly meetings, and prompt responses within 24 hours.
- Innovated and implemented a comprehensive political training program, resulting in a notable 45% increase in canvasser retention rates compared to the previous year.
Campaign Director
Grassroots Campaigns
Miami, FL
08.2015 - 11.2016
- Led the successful execution of the For Our Future campaign, registering over 300,000 voters and significantly influencing the election victories in Florida of Patrick Murphy for Senate and Hillary Clinton for President.
- Exercised robust budget management skills, overseeing a $2M campaign budget with efficiency and precision.
- Fostered productive relationships with external organizations, resulting in an exceptional 25% advancement in campaign progress.
- Mobilized and directed a 50-member canvasser team, pivotal in securing a majority democratic vote by canvassing an impressive 15M+ doors.
Education
Bachelor of Science Business Administration, Information Technology Management -
Western Governors University
05-2024
Skills
- Project Management
- Agile Methodologies
- Quality Assurance
- Data Analysis
- Documentation
- Requirements Gathering
- User Stories
- User Acceptance Testing
- Change Management
- Risk Management
- Resource Allocation
- Business Process Improvement
- Stakeholder Management
- BI Tools Expertise (Power BI,Visio, Jira, Confluence, Tableau)
- SQL
Websites
Certification
- ServiceNow Certified System Administrator, ServiceNow, 2023
- PMP Certification, PMI, 2023
- Professional Scrum Master (PSM-1), Scrum.org, 2022
Coursework
- Python Basics for Data Science
- SQL for Business Analysts
Affiliations
- Dedicated fitness enthusiast, practicing yoga and weightlifting to maintain a healthy lifestyle.
- Lifelong learner, continuously seeking out new hobbies and interests to broaden horizons and foster personal growth.
Accomplishments
- Continuous Improvement Recognition: Acknowledged for actively seeking opportunities for continuous improvement, contributing to the refinement of business processes, methodologies, and best practices.
- Data Analysis Achievement: Recognized for expertise in data analysis techniques, including data mining, visualization, and interpretation, resulting in actionable insights and informed decision-making.
Timeline
Business Analyst
Acadiana Legal Service Corporation
10.2023 - Current
Agile Project Manager
Translator, Inc
02.2023 - 10.2023
Sales Analyst | CRM Implementation Expert
Demandbase
12.2022 - 01.2023
Project Manager
New Orleans Workers Center for Racial Justice
06.2020 - 11.2021
Campaign Manager
Field Strategies
01.2020 - 05.2020
Political Capacity Organizer
SEIU-UHW
02.2018 - 06.2019
Fundraising Director
ACCE
12.2016 - 09.2017
Campaign Director
Grassroots Campaigns
08.2015 - 11.2016
Bachelor of Science Business Administration, Information Technology Management -
Western Governors University
- ServiceNow Certified System Administrator, ServiceNow, 2023
- PMP Certification, PMI, 2023
- Professional Scrum Master (PSM-1), Scrum.org, 2022
Similar Profiles
Stesha DeRouenStesha DeRouen
Business Systems Analyst at Acadiana Legal Service CorporationBusiness Systems Analyst at Acadiana Legal Service Corporation
Raven Wallace-AdkinsRaven Wallace-Adkins
Intake Paralegal at Acadiana Legal Services CorporationIntake Paralegal at Acadiana Legal Services Corporation
Samar HashmiSamar Hashmi
Law Clerk at Salim J. Khot Legal Professional CorporationLaw Clerk at Salim J. Khot Legal Professional Corporation