Raven West
Baytown,TX
Overview
6
6
years of professional experience
Work History
Representative
IKEA Call Center
11.2017 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
Education
Certification - Administration Technology
Lee College
Baytown, TX12.2023
Skills
- Technical Troubleshooting
- Paperwork Processing
- Records Management
- Telephone Reception
Timeline
Representative
IKEA Call Center
11.2017 - Current
Certification - Administration Technology
Lee College