Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ravi Harjono

San Jose,CA

Summary

I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker eager to learn more about retail and ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Cashier

Whole Foods Market Inc
08.2022 - 10.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Key Holder

Urban Outfitters, Inc.
09.2023 - 02.2024
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Assistant Store Manager

Urban Outfitters, Inc.
02.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Education

High School Diploma -

Fourteen High School
Bandung, Indonesia
06.2017

Skills

  • Customer Service
  • Problem-Solving
  • Store Opening and Closing
  • Sales Tracking
  • Teamwork and Collaboration
  • Staff training/development

Languages

Indonesian
Native or Bilingual

Timeline

Assistant Store Manager

Urban Outfitters, Inc.
02.2024 - Current

Key Holder

Urban Outfitters, Inc.
09.2023 - 02.2024

Cashier

Whole Foods Market Inc
08.2022 - 10.2023

High School Diploma -

Fourteen High School
Ravi Harjono