Ravi Raja Gopal Penmathsa
Deerfield Beach,FL
Summary
- Salesforce Development & Application Architecture professional with 12+ years of experience across SFDC design, configuration, implementation, and support.
- Expert in Apex frameworks, Triggers, Visualforce, Lightning Web Components, and Force.com IDE.
- Strong command of SOQL, SOSL, and end-to-end Salesforce development life cycle, including Sales and Service Cloud.
- Skilled in GitHub, GitLab, Code Cloud, ADO, Change Sets, and native deployment tools for seamless code migration.
- Experienced in sandbox management, unit testing, and writing Apex test classes with robust coverage.
- Led data migration projects using Apex Data Loader and implemented business logic for automated case routing.
- Designed reports, dashboards, batch classes, and scheduled jobs to drive operational efficiency and business insights.
- Built and managed customer and partner communities for enhanced engagement and collaboration.
- Implemented automation on Accounts, Contacts, Opportunities, and custom objects to optimize business processes.
- Delivered scalable, enterprise-level Salesforce solutions aligned with business objectives and enhancing user experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr Salesforce Developer
Novartis
Birmingham, AL
05.2023 - Current
- Designed and implemented enterprise integrations between Salesforce and ERP systems
- Led REST/SOAP API integrations for seamless data exchange
- Deployed MuleSoft platform, accelerating time-to-market
- Optimized Salesforce–Kafka integration for high throughput and data reliability
- Managed integration user stories and system mappings to align business and technical needs
- Executed large-scale data migrations and legacy system transitions with zero data loss
- Developed custom Salesforce applications to enhance CRM capabilities
- Built and maintained reports and dashboards for business insights
Sr Salesforce Developer
AT&T
Dallas, TX
07.2021 - 04.2023
- Developed Lightning Web Components (LWC) and leveraged Redux-style state management for efficient data handling
- Delivered Apex customizations and automation to streamline Sales and Service Cloud processes
- Built end-to-end applications and UI components using LWC, Aura, and SLDS
- Integrated Salesforce with external systems using REST APIs
- Utilized Dynamic Apex (SOQL, SOSL, DML) for scalable and flexible solutions
- Configured Salesforce objects, reports, and dashboards for business insights
- Managed deployments across sandbox and production environments using Change Sets
- Implemented security models including roles, profiles, and sharing rules
- Provided technical leadership through solution design and code reviews
- Maintained data integrity with regular exports, backups, and system support
Salesforce Developer
AppFolio
Dallas, TX
02.2019 - 06.2021
- Developed Lightning Components, Apex controllers, and Visualforce pages for Sales and Service Cloud solutions
- Migrated Salesforce from Classic to Lightning and optimized UI/UX with Aura and SLDS
- Integrated Salesforce with external systems, ERPs, and APIs for seamless data flow
- Administered users, roles, permissions, security, and Community Cloud portals
- Built custom objects, workflows, validation rules, reports, and dashboards to drive business insights
- Provided technical leadership and support throughout Salesforce implementations and projects
Salesforce Lightning Developer
Heartland Financial
Dubuque, IA
01.2016 - 01.2019
- Developed Apex Classes, Triggers, Visualforce pages, and Lightning Components to support Sales, Service, and custom business processes
- Migrated standard and custom objects from Classic to Lightning Experience and optimized Salesforce1 mobile applications
- Implemented automation, workflows, validation rules, roll-up summary fields, and custom objects to enhance usability
- Integrated Salesforce with external systems using APIs, web services, and data loader for migrations and updates
- Administered users, roles, permissions, SAML/SSO, and data access through sharing rules and role hierarchies
- Executed unit, integration, and user acceptance testing with 90%+ code coverage, following Agile/Scrum methodology
Salesforce Developer
Intuit
Dallas, TX
01.2014 - 12.2015
- Developed Visualforce pages, controllers, and custom interfaces using Salesforce.com, Force.com, and Eclipse IDE
- Implemented Web-to-Case automation and case routing to streamline customer support processes
- Performed data integration and mapping from JD Edwards ERP to Salesforce
- Created and customized reports, dashboards, and report folders to track performance and productivity
- Deployed managed packages and third-party solutions from AppExchange, including telephony integrations
- Executed testing, bug fixing, and sandbox-to-production migrations using Force.com IDE and ClearQuest
Software Developer
UT Dallas
Dallas, TX
09.2011 - 12.2013
- Designed and created Oracle database objects including tables, types, packages, procedures, and functions
- Developed Java classes, interfaces, JSPs, and Servlets for dynamic web applications
- Prepared test data, test cases, and performed unit testing using JUnit
- Used Rational ClearQuest for defect tracking and bug resolution
- Tested web pages for functionality, data accuracy, and standards conformance
- Strong understanding of the software development life cycle and collaborative design practices
Education
Master's - Computer Science
Herguan University
Sunnyvale, CABachelor's - computer science
Acharya Institute of Technology
Bengaluru, IndiaSkills
- Salesforce CRM professional with expertise in Apex Classes, Triggers, Visualforce, Lightning Components, and Apex Web Services
- Skilled in REST/SOAP API integrations, SOQL/SOSL, and large-scale data migration using Data Loader and Forcecom tools
- Experienced in designing and customizing reports, dashboards, workflows, approvals, and complex business processes
- Proficient in Java, JSP, Servlets, HTML, CSS, XML, and frameworks including Struts and Spring
- Hands-on experience with Forcecom Eclipse IDE, Change Sets, and AppExchange package deployments
- Knowledgeable in Salesforce1 mobile platform, Community Cloud, and enterprise-level solution implementations
- Proven ability to optimize CRM processes, enhance user experience, and deliver high-quality scalable solutions
- Adept at Agile/Scrum SDLC practices, unit testing, and cross-functional collaboration to meet business objectives
Certification
- Certified Salesforce CPQ Administrator.
- Certified Salesforce Platform Administrator.
- Certified Salesforce Platform Developer.
- Certified Salesforce Platform Developer II
PERSONAL INFORMATION
Title: Sr. Salesforce Developer
Timeline
Sr Salesforce Developer
Novartis
05.2023 - Current
Sr Salesforce Developer
AT&T
07.2021 - 04.2023
Salesforce Developer
AppFolio
02.2019 - 06.2021
Salesforce Lightning Developer
Heartland Financial
01.2016 - 01.2019
Salesforce Developer
Intuit
01.2014 - 12.2015
Software Developer
UT Dallas
09.2011 - 12.2013
Bachelor's - computer science
Acharya Institute of Technology
Master's - Computer Science
Herguan University