Ravon Johnson
Campbell,OH
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Membership Associate
San Jose City College
San Jose, CA
10.2023 - 12.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
TrenchMob NonProfit Organization
Julius Williams
Atlanta, GA
01.2021 - 06.2023
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor’s Of Criminal Justice - Criminal Justice
Alabama A&M University
Normal, ALSkills
- Schedule Management
- Performance Improvement
- Employee Development
- Relationship Building
- Scheduling
- Strategic Planning
- Customer Relations
Timeline
Membership Associate
San Jose City College
10.2023 - 12.2023
TrenchMob NonProfit Organization
Julius Williams
01.2021 - 06.2023
Bachelor’s Of Criminal Justice - Criminal Justice
Alabama A&M University