Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Assessments
Education
Timeline
Generic

Omead Bagherian

Saratoga,CA

Summary

I am a 19 year-old finance major studying in the Kelley School of Business at the University of Indiana-Bloomington. I'm a quick learner with a great work ethic and a hunger to broaden my experiences. I am also a problem solver who initiates improvement and thinks outside of the box, with excellent communication skills and a great work ethic. I am an outgoing person who approaches any task assigned to them with enthusiasm and would engage with customers to ensure I provide the best possible service.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Membership Associate

Membership Associate

YMCA Of Silicon Valley
06.2023 - 08.2024
  • Maintained accurate records of all membership transactions in database system.
  • Processed payments for memberships, renewals, donations, and special events fees.
  • Managed incoming inquiries from potential members via email, telephone, or online forms.
  • Responded promptly to member questions regarding services offered by the organization.
  • Assisted with onboarding of new members including orientation sessions as needed.
  • Assisted interested prospects with answering all questions, giving tours, and selling memberships.
  • Identified customers issues and complaints and followed up with satisfactory resolution.

Dog Walker

Private party/home owner
03.2020 - 05.2021
  • In the midst of a pandemic when I knew many of my clients lacked the means to leave their houses daily to walk their dogs, I approached neighbors and mutuals who needed help with their pet maintenance
  • I communicated with them about their dogs' progress and accommodated any specific requests they had about their dogs or schedules
  • I was asked to dog-sit and house-sit by my clients numerous times and was sure to always keep them in the loop during their vacations
  • From this opportunity, I learned how to effectively communicate with my clients to ensure their satisfaction with my services, and understood the value of hard work

Education

BBA - Finance

Indiana University Bloomington
Bloomington, IN
05-2028

High School Diploma -

Saratoga High School
Saratoga, CA
06-2024

Skills

  • Conflict resolution skills
  • Strong attention to detail
  • Communication
  • Cash handling
  • Customer service
  • Organizational skills
  • Time management
  • Problem solving
  • Teamwork
  • Member service and support
  • Database Management

Accomplishments

  • Golden State Seal Merit Diploma
  • California State Seal of Biliteracy

Affiliations

  • Soccer
  • MENA (Middle Eastern and North African) Club

Certification

  • Driver's License, 02/01/22, 02/01/26
  • CPR, 06/01/19, 06/01/21

Languages

English
Native/ Bilingual
Persian
Native/ Bilingual
Spanish
Limited

Assessments

  • Work style: Reliability, 07/01/22, Proficient
  • Customer focus & orientation, 06/01/22, Proficient
  • Customer service, 06/01/22, Proficient
  • Retail customer service, 06/01/22, Proficient
  • Food service: Customer situations, 05/01/23, Proficient

Education

true,other

Timeline

Membership Associate

YMCA Of Silicon Valley
06.2023 - 08.2024

Dog Walker

Private party/home owner
03.2020 - 05.2021

Membership Associate

BBA - Finance

Indiana University Bloomington

High School Diploma -

Saratoga High School

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