Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ravyn Thomas

Amarillo,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Toot N Totum
02.2023 - Current
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.

Customer Service Officer

Pak A Sak
03.2022 - 12.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Elevated team morale by actively participating in group activities, promoting a positive work environment conducive to excellent service delivery.

Education

High School Diploma -

RMA
Amarillo, Texas
05.2022

Skills

  • Microsoft Outlook
  • Appointment Scheduling
  • Order documentation
  • Call Management

Certification

TABC Certified

Food Handlers Certifacation

Timeline

Customer Service Representative

Toot N Totum
02.2023 - Current

Customer Service Officer

Pak A Sak
03.2022 - 12.2022

High School Diploma -

RMA

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Ravyn Thomas