Rawan Salem
Dearborn
Summary
Experienced in office management and customer service, particularly with American Handi Services. Excelled in maintaining confidentiality, enhancing team productivity and workflow. Skilled in organizational tasks and billing, demonstrating exceptional customer service and organizational skills.
Overview
3
3
years of professional experience
Work History
Office Manager
American Handi Services
01.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Pharmacy Technician
CVS Healthcare
09.2022 - 11.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier
Dearborn Fresh Supermarket
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Accounting -
University of Michigan, Dearborn
Dearborn, MISkills
- Customer service
- Office management
- Organizational skills
- Scheduling
- Billing
Languages
Arabic
Professional Working
Timeline
Office Manager
American Handi Services
01.2025 - Current
Pharmacy Technician
CVS Healthcare
09.2022 - 11.2024
Cashier
Dearborn Fresh Supermarket
08.2021 - 12.2021
Bachelor Of Accounting -
University of Michigan, Dearborn
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