Ray Coleman
Byron,United States
Summary
Conducting interviews and utilizing assessment tools to assess emotional and functional and or psychological conditions. Completing structured diagnostic and clinical assessments, with empathetic and active/reflective listening skills; experience in intense case management and linking clients to housing, and mental health treatment. Experience in crisis interventions, and counseling.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Case Manager
Via-health
Rochester, N.Y.
09.2000
- Ensured confidentiality and privacy compliance for all case management activities.
- Adapted communication styles to work effectively with diverse population.
- Educated clients on available services, rights, and responsibilities.
- Provides in coordinate the provisions of a comprehensive range of community support services to adults with psychiatric illness. Participating in the mental health services program providing advocacy linkage and monitoring of needed medical social residential and other services.
Social Science Specialist
Veteran Affairs Canandaquia NY
United States
10.2011 - 06.2025
- Implementing Crisis interventions, and strategies for suicidal and Mental health Veterans
- Providing veterans high risk Veterans with enhance care.
- Conducting interviews and utilizing assessment tools to assess emotional functional or psychological conditions.
Benefit specialist / case manager
Unity health
Rochester, New York
06.2007 - 10.2011
- Case manager develops therapeutic therapeutic relationship with each client and develop a plan to meet their needs the Hope program provides help and services to homeless and disabled persons living in the Rochester New York area
- Case managers conduct outreach activities to locate homeless individuals with disabling impairments and help those clients that may qualify for SSI SSD or who are veterans may qualify for the HUD Vash program.
Behaviral Health Tech
11.1999 - 10.2000
- Helped control patients' behaviors and minimize negative effects by working closely with nurses and clinicians.
- Supervised handling of patients' belongings, including documenting and collecting items at admission, managing storage and returning each at discharge.
- Intervened in crisis situations, employing communication, de-escalation and patient care strategies to resolve concerns.
Education
Bachelor of Science (B.S.) - Human Services, mental health
Keuka University
Keuka, New York05-2010
Associate degree of science - human service certification
Monroe Community college
Rochester, New York06-1981
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Certification
- Certification -PFC (Private First Class)-
- Company A 577th, Engineer Brigade
- United States Army Reserves
Timeline
Social Science Specialist
Veteran Affairs Canandaquia NY
10.2011 - 06.2025
Benefit specialist / case manager
Unity health
06.2007 - 10.2011
Case Manager
Via-health
09.2000
Behaviral Health Tech
11.1999 - 10.2000
Associate degree of science - human service certification
Monroe Community college
Bachelor of Science (B.S.) - Human Services, mental health
Keuka University