Ray Everett
Cincinnati,OH
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Very, very strong people skills.
Ex student athlete, very coachable
Overview
9
9
years of professional experience
Work History
Sales Associate
Kelsey Chevrolet
Greendale, IN
01.2020 - Current
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Maintained customer satisfaction by providing prompt, reliable service.
- Participated in trade shows and other industry events in order to promote products offered by the dealership.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Advised customers on financing options and warranties available for their purchase.
Welder/Pipefitter
EGC construction
Cincinnati, Ohio
01.2017 - 01.2020
- Cleaned joints before beginning any type of welding process by chipping off slag with a hammer or wire brush.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
- Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Performed gas tungsten arc welding with filler rods as needed.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Installed new plant equipment per manufacturer's instructions while adhering to safety protocols.
Sales Associate
LA Fitness Sports Club
Florence, KY
01.2016 - 01.2017
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
- Generated new business opportunities through cold calling campaigns.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Scott High School
Taylor Mill, KY03-2014
Some College (No Degree) - Business Management
Bellarmine University
Louisville, KYSkills
- Customer service
- Sales contracts
- Financing options
- Product knowledge
- Lead generation
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Team collaboration
- B2B sales and customer service
- Sales development
- Building rapport
- Complex Problem-solving
- CRM software proficiency
- Upselling
- Excellent people skills
- Payment processing
Timeline
Sales Associate
Kelsey Chevrolet
01.2020 - Current
Welder/Pipefitter
EGC construction
01.2017 - 01.2020
Sales Associate
LA Fitness Sports Club
01.2016 - 01.2017
High School Diploma -
Scott High School
Some College (No Degree) - Business Management
Bellarmine University
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