Ray Mokhtari
La Palma,CA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
35
35
years of professional experience
Work History
Owner/Manager of Operations
Tony's Auto Parts
06.2008 - 07.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Restaurant Manager
Ruby's Restaurant
05.2005 - 08.2007
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Manager
Polly's Pies Restaurant
02.2002 - 02.2005
Production Manager
Hewitt Industries Of Los Angelus
06.1999 - 01.2002
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
Restaurant Manager
Coco's Restaurant
05.1987 - 02.1999
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Bachelor of Science - Electrical Engineering
Southern University And A & M College
Baton Rouge, LA08.1982
Skills
- Business Management
Timeline
Owner/Manager of Operations
Tony's Auto Parts
06.2008 - 07.2022
Restaurant Manager
Ruby's Restaurant
05.2005 - 08.2007
Restaurant Manager
Polly's Pies Restaurant
02.2002 - 02.2005
Production Manager
Hewitt Industries Of Los Angelus
06.1999 - 01.2002
Restaurant Manager
Coco's Restaurant
05.1987 - 02.1999
Bachelor of Science - Electrical Engineering
Southern University And A & M College
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