Ray Pastrana
Royal Palm Beach,FL
Summary
Results-driven retail professional with over seventeen years of store management experience. Focused on Customer and Employee engagement to achieve company goals. Proven developer of talent and skilled team builder with success based on a foundation of trust and self accountability.
Overview
1823
1823
years of professional experience
Work History
Store Manager
Wild Fork Foods
Boynton Beach, Florida
11.202 - 06.2024
- Consistently met and surpassed company Key Performance Indicators.
- Recruited and provided onboarding for new team members
- Proactively sought out opportunities to promote and raise awareness of the brand
- Ensured correct inventory levels by implementing cycle count process and receiving procedure.
- Conducted monthly analysis of P/L to enhance profitability and reduce losses
Store Manager
Pet Supermarket
West Palm Beach, FL
01.2011 - 11.2023
- Provided mentorship and support to associates, fostering their development into key leaders for the company
- Built and cultivated partnerships with neighboring pet rescues
- Consistently met company Key Performance Indicators
- Appointed Total Solutions Manager 2014
- Appointed District Training Manager 2016
- Appointed to Advisory Committee 2017
- Appointed to Diversity Committee 2023
Store Manager and District Training Manager
Big Lots
Fort Lauderdale, FL
11.2009 - 12.2010
- Supported the advancement of line level associates by mentoring them into leadership roles
- Grand Opened Coral Springs location 3rd Quarter 2010
- Led Region in Overall Store Sales Plan 4th Quarter 2010
- Led Company in customer loyalty sign-ups for 3rd and 4th Quarter 2010
Store Director
Circuit City Stores
Wellington, Florida
03.2005 - 02.2009
- Trained and guided employees to advance into management positions
- Led District in Customer Loyalty Scores
- Led District in Computer Installation Sales and Penetration
- Led District in Home Theater Installation Sales and Penetration
- Developed strong community relationships and collaborated with the local Boys and Girls Club.
Assistant Manager, Operations Manager
Circuit City
Orlando, FL
06.2001 - 03.2005
- Managed and researched store shrink
- Shipping and receiving process
- Monthly P/L Reviews
- Labor management
- Sales Manager
- Led the District in Television Sales
- Led the District in Home Audio Sales
- Led the District in Warranty Sales, Monster Cable Sales, and Television
- Solution
Assistant Manager
Best Buy
Orlando, FL
05.1998 - 05.2000
- Mentored department supervisors
- Hired and followed up on training of line level staff
- Ensured needs of customers were always met
Education
Bachelor of Arts - English
University of Central Florida
Orlando, FL06.2005
Skills
- Team Building and Leadership
- Payroll Management
- Policies and Procedures
- Multitasking and Organization
- Sales Strategies
- Store Merchandising
- Customer Service
- Recruiting and Hiring
- Management Team Building
- Training Management
- Team Leadership
- Recruitment and Hiring
- Retail Inventory Management
Timeline
Store Manager
Pet Supermarket
01.2011 - 11.2023
Store Manager and District Training Manager
Big Lots
11.2009 - 12.2010
Store Director
Circuit City Stores
03.2005 - 02.2009
Assistant Manager, Operations Manager
Circuit City
06.2001 - 03.2005
Assistant Manager
Best Buy
05.1998 - 05.2000
Bachelor of Arts - English
University of Central Florida
Store Manager
Wild Fork Foods
11.202 - 06.2024
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