Ray Wood

• I manage daily logistics operations, coordinating freight schedules, driver assignments, and delivery timelines to ensure efficient and on-time transportation.
• I communicate with drivers, dispatchers, and clients to provide updates, resolve issues, and maintain customer satisfaction.
• I utilize transportation management systems (TMS) and GPS tracking tools to monitor fleet activity and optimize routing.
• I ensure full compliance with DOT and FMCSA regulations by maintaining accurate logs, inspection reports, and documentation.
• I proactively troubleshoot delays or disruptions, identifying practical solutions to minimize downtime and maintain delivery targets.
• I prepare and manage shipping documents such as bills of lading, invoices, and manifests, ensuring all records are complete and accurate.
• I work closely with warehouse teams and third-party carriers to coordinate load planning, equipment availability, and scheduling needs.
• I have contributed to route optimization initiatives, leading to cost savings and improved delivery efficiency.

As a People Greeter, it’s my job to create a warm, welcoming environment for everyone who comes in. I help set the tone for a positive shopping experience and make sure customers feel seen and appreciated from the moment they arrive.