Raya Smith
Oakland,CA
Summary
Dynamic entrepreneur with a proven track record at MrGichi, enhancing cultural representation through strategic marketing and partnership development. Skilled in customer relations and sales leadership, I excel at identifying opportunities that elevate brand presence and drive business growth. Committed to delivering exceptional service and fostering strong client relationships.
Overview
2027
2027
years of professional experience
Work History
Owner
MrGichi
Oakland
06.2025 - Current
- Spearheaded launch of Native American pop-up to enhance cultural representation.
- Developed and implemented marketing strategies to increase brand.
- Established partnerships with local businesses to enhance community presence.
- Enhanced company's market position by identifying and pursuing new business opportunities.
Server
Damn Fine Pizza
02.2024 - Current
- Delivered exceptional table service to over 50 patrons nightly, ensuring comprehensive knowledge of menu items, including cocktails and wines.
- Led initiatives to identify and address guest needs effectively. Responded to inquiries with urgency and care, fostering a welcoming environment.
- Facilitated guest and colleague interactions to uphold exceptional service standards
- Managed POS terminal operations to efficiently input customer orders and process payments.
Bartender
Copper Bar & Kitchen
2024 - 2024
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Managed inventory levels, ensuring stock availability for efficient bar operations.
- Collaborated with kitchen staff to synchronize food and beverage service times.
- Maintained cleanliness and organization of bar area to meet health standards.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Sister
Oakland, CA
12.2022 - 2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations and addressed customer inquiries efficiently.
- Processed orders accurately using POS system, ensuring timely delivery to tables.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Account Executive
Knoll
12.2019 - 02.2020
- Cultivated relationships with clients to understand needs and drive sales initiatives.
- Delivered tailored product presentations to enhance customer engagement and satisfaction.
- Collaborated with cross-functional teams to streamline account management processes.
- Developed strategic proposals that aligned with client objectives, enhancing market positioning.
- Conducted regular sales presentations to showcase company offerings and demonstrate product value.
Education
Bachelor of Arts - Multimedia
Art Institute of Los Angeles
Santa Monica, CA05.2005
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Negotiation
- Sales leadership
- Partnership development
Timeline
Owner
MrGichi
06.2025 - Current
Server
Damn Fine Pizza
02.2024 - Current
Server
Sister
12.2022 - 2024
Sales Account Executive
Knoll
12.2019 - 02.2020
Bartender
Copper Bar & Kitchen
2024 - 2024
Bachelor of Arts - Multimedia
Art Institute of Los Angeles