RAYANA ESTER
Jonesboro,AR
Summary
Dedicated team player with experience in admissions and retail environments. Skilled in customer service and conflict resolution, consistently fostering positive relationships and operational improvements to enhance overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
PET REGISTAR
ST BERNARDS
JONESBORO
07.2022 - Current
- Coordinated schedule creation and adjusted academic calendars to meet institutional needs.
- Verified paperwork accuracy and checked for completion prior to processing.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Shoe Department Lead
DILLARDS
JONESBORO
01.2020 - 06.2022
- Trained and mentored team members on sales techniques and customer service excellence.
- Supervised daily operations of shoe department, ensuring optimal product display and customer engagement.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction ratings.
- Collaborated with management to set departmental goals and improve operational efficiency.
- Implemented visual merchandising strategies to attract customers and boost sales.
- Maintained a clean and organized department, promoting a pleasant shopping environment for customers.
Office Clerk
HYTROL
Jonesboro, AR
02.2019 - 01.2021
- Managed daily office operations, ensuring smooth workflow and efficient communication among departments.
- Coordinated scheduling and maintained accurate records to support team productivity and project timelines.
- Processed incoming and outgoing correspondence, prioritizing urgent requests for timely responses.
- Implemented filing systems that improved document retrieval times and enhanced organizational efficiency.
- Handled incoming business and client requests for information.
- Input data into spreadsheets and databases.
Education
High School Diploma -
RISON
Rison05-2023
Skills
- Records management
- Admissions support
- Database administration
- Enrollment management
- Multitasking Abilities
- Heartsaver first aid CPR AED (first aid CPR AED)
Languages
English
Full Professional
Timeline
PET REGISTAR
ST BERNARDS
07.2022 - Current
Shoe Department Lead
DILLARDS
01.2020 - 06.2022
Office Clerk
HYTROL
02.2019 - 01.2021
High School Diploma -
RISON