Rayana Pendleton
Detroit
Summary
Resourceful Shift Leader Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring effective team coordination and customer satisfaction.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader/Manager
Breadless Co
Detroit
08.2023 - 01.2026
- Supervised daily operations to ensure efficient workflow in fast-paced environment.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and restocked supplies as needed throughout shifts.
Custodian
General Motors Co
Detroit
06.2024 - 09.2024
- Maintained cleanliness of production areas and employee facilities.
- Operated cleaning equipment to ensure safe and sanitary environments.
- Disposed of waste materials according to environmental guidelines.
Education
IT(Information Technology)
Wayne State University
Detroit, MI 08.2024 - 01.2026
University Preparatory Science X Math High School
Detroit, MISkills
- Customer service & relationship building
- Team leadership
- Inventory stocking & organization
- Time management in fast-paced settings
- Merchandising & visual displays
- Team collaboration
- Customer interaction & professionalism
- Reliability & independence
- Situational awareness
- Conflict management & de-escalation
Strong customer service skills with experience in fast-paced environments, team leadership, and operational efficiency
Languages
English
Full Professional
Timeline
IT(Information Technology)
Wayne State University
08.2024 - 01.2026
Custodian
General Motors Co
06.2024 - 09.2024
Shift Leader/Manager
Breadless Co
08.2023 - 01.2026
University Preparatory Science X Math High School