Rayann Naser
Robertsdale,AL
Summary
Reliable server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Empire Korean Steakhouse And BBQ
03.2024 - 08.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Restaurant Server
Coz's Pizza and Pub
07.2023 - 02.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Kept server areas clean and stocked to increase efficiency while working tables.
Restaurant Server
IHOP
11.2022 - 03.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Restaurant Server
Sweet Basil's Cafe
05.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Nutrition Sciences
Coastal Alabama Community College
Fairhope, AL07-2025
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
- POS System Operation
- Cleaning and sanitizing
Languages
Arabic
Native or Bilingual
Interests
- DIY and Home Improvement
- Enjoy participating in lifting for overall physical and mental well-being
- Pilates
Timeline
Restaurant Server
Empire Korean Steakhouse And BBQ
03.2024 - 08.2024
Restaurant Server
Coz's Pizza and Pub
07.2023 - 02.2024
Restaurant Server
IHOP
11.2022 - 03.2023
Restaurant Server
Sweet Basil's Cafe
05.2022 - 10.2022
Associate of Science - Nutrition Sciences
Coastal Alabama Community College
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