Raychel Schedler
Orange Park,FL
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Carrabba's Restaurant. Proven ability to enhance guest engagement and satisfaction through effective communication and menu memorization. Recognized for training new staff and maintaining cleanliness standards, ensuring a top-notch dining experience.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server
Carrabba's Restaurant
Jacksonville , FL
08.2021 - Current
- Assisted in maintaining cleanliness and organization of dining areas.
- Learned menu items and daily specials to effectively communicate with customers.
- Supported team members during busy shifts to ensure efficient service flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapted quickly to changing priorities in fast-paced restaurant settings.
Server
Blackstone Grille
Jacksonville, FL
11.2012 - 07.2018
- Delivered exceptional dining experiences through attentive service and in-depth menu knowledge.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Trained new servers on fine dining protocols, enhancing team efficiency and service quality.
- Managed guest inquiries and concerns, resolving issues promptly to maintain satisfaction levels.
- Oversaw table settings and dining area cleanliness, ensuring adherence to restaurant standards.
Bartender
Chili's Restaurant
Jacksonville, Fl
02.2010 - 11.2012
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained bar cleanliness and organization, ensuring adherence to health and safety standards.
- Trained and mentored junior bartenders on drink preparation and customer service techniques.
- Developed seasonal cocktail menus based on customer preferences and market trends.
- Resolved customer complaints effectively, maintaining high satisfaction rates in fast-paced environment.
Education
Associate of Arts - General Studies
Northeast State Community College
Blountville, TNAssociate of Applied Science - Dental Hygiene
Florida State College
Jacksonville, FL01-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Menu memorization
Timeline
Server
Carrabba's Restaurant
08.2021 - Current
Server
Blackstone Grille
11.2012 - 07.2018
Bartender
Chili's Restaurant
02.2010 - 11.2012
Associate of Arts - General Studies
Northeast State Community College
Associate of Applied Science - Dental Hygiene
Florida State College