Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayden Gonzales

Irving

Summary

Dynamic sales professional with a proven track record at Footlocker.com Inc., excelling in customer engagement and team collaboration. Adept at resolving conflicts and enhancing visual merchandising, I consistently drive sales and foster a positive shopping experience. Committed to maintaining high standards in customer service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Lead

Footlocker.com Inc.
Irving
12.2024 - Current
  • Engaged customers to identify needs and recommend products.
  • Assisted team members in achieving sales goals through collaboration.
  • Maintained a clean and organized sales floor for an inviting atmosphere.
  • Processed transactions accurately using point-of-sale systems.
  • Handled customer inquiries and resolved issues effectively and promptly.

Forklift Operator

universal
Grand Prairie
02.2023 - 06.2024
  • Operated forklifts to transport materials within warehouse efficiently.
  • Loaded and unloaded shipments according to safety protocols.
  • Conducted routine inspections on forklift equipment for safe operation.
  • Organized inventory in designated locations for easy access.
  • Assisted team members in maintaining a clean and safe work environment.
  • Collaborated with supervisors to prioritize daily tasks and schedules.
  • Followed all safety guidelines and procedures during material handling operations.
  • Loaded pallets onto trailers for shipment.

Team Member

QT
Irving
02.2022 - 08.2023
  • Assisted customers with product inquiries and service requests.
  • Maintained cleanliness and organization of store displays and work areas.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to restock shelves and inventory items.
  • Handled customer complaints with professionalism and effective communication.
  • Followed safety protocols to ensure a secure shopping environment for all.
  • Trained new team members on operational procedures and customer service standards.

Education

High School Diploma -

MacArthur
Irving
06-2024

Skills

  • Customer engagement
  • Product knowledge
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Visual merchandising
  • Time management
  • Sales supervision
  • Team building
  • Stockroom management
  • Objection handling
  • Floor operations

Timeline

Sales Lead

Footlocker.com Inc.
12.2024 - Current

Forklift Operator

universal
02.2023 - 06.2024

Team Member

QT
02.2022 - 08.2023

High School Diploma -

MacArthur

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